Privacy Policy

O.V.A. Rideshare values your privacy and is committed to protecting your personal data. This Privacy Policy ("Policy") explains how O.V.A. Rideshare ("we," "us," or "our") collects, uses, and shares information through its mobile application, website, and related services ("Services"). By using O.V.A. Rideshare, you agree to the terms in this Policy.
1. Information We Collect: We collect information to provide, improve, and personalize our Services. The types of information we collect include: Personal Information: Includes your name, email address, phone number, payment information, and any other data provided when you create an account or request a ride. Location Data: With your consent, we collect real-time location information from your device to connect you with nearby drivers and facilitate rides. Usage Information: We collect details about your interactions with our app and website, such as page views, click patterns, and app usage data. Device Information: Information about your device, including IP address, operating system, browser type, and unique device identifiers. Driver-Specific Information: For drivers, we may collect information related to your driver’s license, vehicle registration, insurance, and background check status.
2. How We Use Your Information: We use your information for various purposes, including: To Provide Services: Processing ride requests, facilitating payments, communicating with drivers and users, and ensuring the functionality of our app and website. To Improve and Personalize Services: Enhancing user experience, troubleshooting issues, and personalizing content based on your preferences .Safety and Security: Verifying identity, conducting background checks (for drivers), preventing fraud, and ensuring compliance with our Terms of Service. Marketing and Promotions: Sending promotional messages, discounts, surveys, and information about new features with your consent. Legal Compliance: Complying with applicable laws and assisting law enforcement if required.
3. Sharing of Information: O.V.A. Rideshare may share your information under the following circumstances: With Drivers and Users: Limited data (e.g., name, pickup and drop-off locations) is shared between users and drivers to fulfill ride requests. Service Providers: We may share information with third-party service providers who support our operations, such as payment processors, background check providers, and cloud storage services. Legal and Regulatory Authorities: We may share data to comply with legal obligations or to respond to lawful requests from authorities. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a new entity.
4. Your Privacy Rights: Depending on your location, you may have specific rights regarding your personal information: Access: You can request access to your personal information. Correction: You can request corrections to any inaccurate data. Deletion: You may request the deletion of your personal information, subject to legal retention requirements. Portability: You may have the right to receive your personal information in a portable format. Opt-Out of Marketing: You can opt-out of receiving marketing messages at any time through your account settings or by contacting us.
5. Data Security O.V.A. Rideshare implements industry-standard security measures to protect your information from unauthorized access, loss, or misuse. Despite these measures, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention: We retain your information for as long as necessary to provide our Services, fulfill legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.
7. Children’s Privacy: O.V.A. Rideshare does not knowingly collect information from children under 13 (or the minimum age in applicable jurisdictions). If we become aware of collecting information from a child without verified parental consent, we will delete it promptly.
8. International Data Transfers: Our Services may operate across multiple countries. By using our Services, you consent to transferring your information to countries that may have different data protection laws. We implement appropriate safeguards to ensure adequate protection for your data.
9. Changes to this Privacy Policy: We may update this Policy periodically. We will notify you of material changes by updating the date at the top of this Policy and, where appropriate, provide additional notifications within the app or via email. Continued use of our Services after any modifications indicates acceptance of the updated Policy.
10. Contact Us If you have questions or concerns regarding this Policy or your privacy rights, please contact us via phone or email. 

Privacy Policy Last Updated: 10/30/2024